These Document (“User Terms”) is an electronic record in terms of Information Technology Act, 2000 and rules thereunder, as applicable and the amended provisions pertaining to electronic records in various statutes, as amended from time to time by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
GENERAL
Teenzo.com is an internet based mobile application which is run, operated and maintained by Adolesc Solutions LLP (hereinafter to be referred as “Company” or “We” or “Our” or “Us”) a company duly incorporated under the provisions of the Companies Act, 2013, having its registered address at 1004, ONE WORLD WESTNEAR AMBALI BRTS BUS STOP, Shilaj, Ahmedabad, Daskroi, Gujarat, India, 380059.
The User Terms constitutes an agreement between the Company, and a natural or legal person who accesses and/or uses the mobile application (“application”) in any manner (“you”, “your”, “Consumer”).For the purpose of these Terms, wherever the context so requires "You", “Your” or "User" shall mean any natural or legal person who accesses, uses or subscribes to our application, agrees to become a service user on the application or avails or offers to avail any of our services.
Use of the application is offered to You, subject to acceptance of all the terms, conditions and notices contained in these User Terms including applicable policies which are incorporated herein by reference, along with any amendments / modifications made from time to time by Company at its sole discretion and posted on the mobile application, including by way of imposing an additional charge for access to or use of a service(s).
By registering on, accessing, browsing, downloading or using and clicking on the “I ACCEPT” button, you are consenting to be bound by these User Terms including without limitation, by these Terms, the applications Privacy Policy and such other rules, guidelines, policies, terms and conditions as are relevant under the applicable law(s) in India. PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE USER TERMS BEFORE YOU USE OUR APPLICATION. If at any time you do not accept or agree with any of the User Terms or do not wish to be bound by the User Terms, You may not access, browse or avail services of the mobile application and immediately terminate your services from the application. YOUR AGREEMENT TO THESE USER TERMS SHALL OPERATE AS A BINDING AGREEMENT BETWEEN YOU AND COMPANY IN RESPECT OF THE USE AND SERVICES OF THE APPLICATION.
Any individual who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e. individuals who are 18 years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use and access the application.
The Company provides services related to child safety through mobile application. The Application “Teenzo” is developed, marketed and operated by the company which helps parents to have remote control over the child’s mobile device. The company has developed the application which enhances child safety by providing access to the notifications received by the child, tracking device locations, call logs, SMS messages thereby enabling to keep a close eye on the child safety. The company claims that by this application parents can track child’s activities to secure the child against cyber harassment or bullying.
In order to access or use the application you must search for “Teenzo” application on the Google Play Store and down the same on your mobile device. Once downloaded open the application will by default select Google Account linked with the Android Device to set up the user account. If the Android Device is not linked with Google Account the user will be prompted to choose or add a new Google account. Once this is done user will be asked to provide information about the user as prompted on the sign-up page of the Application which may include your full name, mobile number and user type. Upon selecting your user type, the system will bind your email address to the chosen role.
We recommend users to create one single account and operate from that account. In the event user creates more than one user account it shall on the users own risk and responsibility. In case of any unauthorized use of Your Account please immediately reach out to the Grievance Officer.
In case, you are unable to access Your Account, please reach out to the Grievance Officer make a written request for blocking Your Account. We will not be liable for any unauthorized transactions made through Your Account prior to the expiry of 72 (seventy two) hours after You have made a request in writing for blocking Your Account, and shall not have any liability in case of Force Majeure Event.
You understand that once you have shared your Account Information and successfully registered on the Application, you may receive SMS or email notifications from us relating to your registration and transactions on the application including promotional offers and updates. You consent to receive communications, notifications and commercial messages regarding any notification on your child’s device / marketing / promotional activities that are related to the device paired by you for receiving such notification and using our application. By sharing your Account Information and registering on the application and/ or verifying your contact number with us, you explicitly consent to receive marketing / promotional communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings. While the Company endeavours to provide these notifications and reminders to you promptly, the Company does not provide any guarantee and will not be held liable or responsible for any failure to send such notifications/reminders to you. You can unsubscribe/opt-out from receiving marketing/promotional communications, newsletters and other notifications from the Company at any time by following the instructions set out in such communications.
The Company may conduct yearly lucky draw for the user at its sole discretion, the lucky draw will be governed by the terms and conditions as set forth herein below,
You represent and warrant that: (a) your use of the application will not violate any applicable law or regulation; (b) all information that is submitted to the Company in connection with the application and your credential are true, accurate and lawful; (c) Your use of the application does not breach any applicable Information technology policies or guidelines and will not cause injury to any person or entity. If at any time, the information provided by you is found to be false or inaccurate the Company will have the right to reject registration, cancel and terminate your account and restrict you from using the application and other affiliated services in the future without any prior intimation whatsoever. You agree to indemnify the Company and its affiliates for all claims brought by a third party.
You will use the application for a lawful purpose only, and will not undertake any activity that is harmful to the Company or the application or its content or otherwise not envisaged through the application. You have a limited license to access and use the application, solely for the purpose of availing the services, subject to these Terms.
The use of the application by you is restricted to personal use only, and you will not use any portion of this application (including the contents on the Platform) or Services for any resale or commercial purpose.
You will not do any of the following:
We try hard to keep our Services a safe place for all users. But we cannot guarantee it. That is where you come in. By using the application you further agree that:
You are prohibited from violating or attempting to violate the security of the application, including, without limitation,
All information, content, material, text, graphics, images, logos, button icons, software code, interface, design and the collection, arrangement and assembly of the content on the application are the property of the Company or its affiliates (“Company Content”). The Company may display on the application any third-party logos, trade names, trademarks of other brands, as per the license granted to the Company by such brands. No information, content or material from the application (including the Company Content) may be copied, reproduced, republished, duplicated, copied, sold, resold, uploaded, posted, transmitted, distributed or otherwise exploited in any way (including for any commercial purpose) without Company’s express written permission. You will not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Company and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Company’s or its affiliates’ names or trademarks without the express written consent of the Company and/or its affiliates, as applicable. Any unauthorized use terminates the permissions granted in these Terms.
The application, the processes, and their selection and arrangement, including but not limited to all text, graphics, logo, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the application is owned and controlled by Company and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.
The trademarks, logos and service marks displayed on the application ("Marks") are the property of Company or their third party partners or respective third parties. You are not permitted to use the Marks without the prior consent of Company and/or the relevant third parties that may own the Marks. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Company owns all intellectual property rights in and to the trademark “Teenzo”, domain name “https://teenzo.com/”, and the application, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Company or third party owner of such Content.
Unless terminated in accordance with this Clause, the agreement between Company and You is perpetual in nature upon visiting the application and browsing the same including but not limited to use of application.
If you want to terminate your agreement with Company, you may do so by (i) not accessing the application; or (ii) closing your accounts for all of the services that you use, where Company has made this option available to you. Company may, at any time, with or without notice, terminate the Terms (or portion thereof, such as any individual Additional Terms) with you if:
Termination of this agreement will not prejudice accrued rights of either of company or you.
Clauses of (Indemnification), (Liability), (Intellectual Property Ownership), (Term and Termination), (Notice) and (Applicable Law and Dispute Resolution) shall survive the expiry/termination of these User Terms in accordance with their terms.
You agree to indemnify, save, and hold the company, its affiliates, employees, officers, directors and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to: (i) Your use or misuse of the application and its services; (ii) any violation by you of this User Terms; or (iii) any breach of the representations, warranties, and covenants made by you herein. Company reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify company, including rights to settle, and you agree to cooperate with company in defence and settlement of these claims. Company will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.
Company do not assume any liability with respect to any loss or damage, arising directly or indirectly due to any inaccuracy or incompleteness of any information, data or a breach of any warranty or guarantee due to the actions of any user of the application. The application and Services are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. We do not warrant the quality of the Services or the application including its uninterrupted, timely, secure or error-free provision, continued compatibility on any device, or correction of any errors.
In no event shall we, or any of our affiliates, successors, and assigns, and each of their respective investors, directors, officers, employees, agents, service providers, and suppliers be liable for any special, incidental, punitive, direct, indirect or consequential damages suffered as a consequence of a breach of the User Terms by another user or arising out of the use of or the reliance on any of the Services of the application.
In no event shall we or any of our affiliates, successors, and assigns, and each of their respective investors, directors, officers, employees, agents, service providers, and suppliers be liable if any exclusion contained herein is held to be invalid for any reason.
This clause outlines grievance redressal mechanism available to the user for escalating their complaints with company. Company will deal with all user complaints in transparent and timely manner. If any user has any grievance/complaint/feedback/ suggestion relating to the use of the application and its services, user may get in touch on teenzohelp@gmail.com Company shall try to resolve the user complaint on best effort basis. Further decision taken by Company and its representatives shall be final and binding. Any dispute if arises between the user and Company arising out of the complaint shall be resolved as per the Dispute Resolution clause as stated herein below.
In accordance with Information Technology Act 2000 and rules made there under, the contact detail of the Grievance Officer is provided below:
Mr Mehul Patel Email: teenzohelp@gmail.com
If any dispute, controversy or claim arises under this User Terms or in relation or connection to any services provided from the application, including any question regarding the existence, validity or termination of this User Terms (hereinafter Dispute), the parties shall use all reasonable endeavours to resolve such Dispute amicably. If the parties are unable to resolve the Dispute amicably within 30 days of the notice of such Dispute, Company shall elect to resolve any Dispute by a binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996 (hereinafter Act). Such Dispute shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The Dispute shall be resolved by a sole arbitrator, appointed by Company. The seat of the arbitration shall be Ahmedabad, Gujarat and the language of this arbitration shall be English. Either You or Company may seek any interim or preliminary relief from a court of competent jurisdiction in Ahmedabad, Gujarat necessary to protect the rights or the property belonging to you or Company (or any of our agents, suppliers, and subcontractors), pending the completion of arbitration. Any arbitration shall be confidential, and neither you nor company may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcing the arbitration award. All administrative fees and expenses of arbitration will be divided equally between you and company. In all arbitrations, each party will bear the expense of its own lawyers and preparation. This paragraph shall survive termination of this Agreement.
This terms and condition is applicable for the users using the mobile application in the territory of India. If the user using the mobile application within the jurisdiction other than India, the user shall be govern by the local laws, rules and regulations prevailing in the country of user location. Any or all compliances related to the local laws, rules and regulations shall be the sole responsibility of the user and the company or any of its representatives, administrators, permitted assignees shall not be in any way held responsible in the event of any breach of the same. Subject to the Dispute Resolution section above, you agree that any claim or dispute you may have against Company must be resolved by a court having jurisdiction in Ahmedabad, Gujarat. You agree to submit to the personal jurisdiction of the courts located within Ahmedabad, Gujarat, for the purpose of litigating all such claims or disputes. This Agreement shall be governed by Indian law. This paragraph shall survive termination of this Agreement.
The Company will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott, any acts of nature labour disputes, floods, lightning, severe weather, shortages of materials, rationing, pandemic or epidemic or any other outbreak as declared by relevant government authorities or international authority like World Health Organization, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the application, utility or communication failures, revolution, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause beyond our reasonable control. Further if Force Majeure event takes place that affects the performance of our obligations under these T&C our obligations under these T&C shall be suspended for the duration of Force Majeure event.
In the event of any contradiction or inconsistency between this User Terms and any other agreement executed between you and company, the terms of the User Terms shall prevail unless the exception has been expressly agreed to in writing by making reference to the relevant Clause sought to be modified under this User Terms.
If any provision of this Agreement is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from this Agreement to the minimum extent required, and the remaining provisions will remain valid and enforceable.
Upon termination of this Agreement, any provision which, by its nature or express terms should survive, will survive such termination or expiration as applied to transfers and relationship prior to such termination or expiration.
Company reserves the right to change, modify, add, or remove portions of this User Terms (each, a change and collectively, changes) at any time with or without any prior notice. The changes will become effective and shall apply immediately on posting the revised User Terms on the application. Your access or use of the application following any such changes constitutes your acceptance to follow and you shall be bound by these T&C, as amended from time to time. For this reason, we encourage you to review the User Terms each time you access the application. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the application.
Company may give notice by means of a general notice on the mobile application, or by electronic mail to your email address or a message on your registered mobile number registered with the company. You may contact us by electronic mail at our email address teenzohelp@gmail.com or by written communication sent by regular mail to our address at 1004, ONE WORLD WESTNEAR AMBALI BRTS BUS STOP, Shilaj, Ahmedabad, Daskroi, Gujarat, India, 380059.
A. If any aspect of these User Terms is unenforceable, the rest will remain in effect.
B. Any amendment or waiver to our Terms must be in writing and signed by us.
C. If we fail to enforce any aspect of these Terms, including reporting any illegal or impermissible actions to appropriate law enforcement authorities or blocking or suspending your profile, such failure to enforce our rights will not be a waiver by us.
D. We reserve all rights not expressly granted to you.