We Adolesc Solutions LLP (“TeenZo”) recognise that your privacy is very important to us and we take it seriously. This Privacy Policy (“Privacy Policy”) sets out how we collect, process, use, share and protect information when you use our mobile application TeenZo. This privacy policy together with the Terms and Conditions governs your use of the Mobile Application and describes our policies and procedures on the collection, use, disclosure, processing, transfer, and storage of the information provided to us by you. By using, browsing, or accessing the Mobile Application you agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure or transfer of your information in accordance with the terms of the Privacy Policy. We shall not use the User’s information in any manner except as provided under this Privacy Policy. Capitalised terms used herein if not defined shall have the same meaning as ascribed to them under the Terms. References to “we”, “our” or “us” or the “Company” shall mean the mobile application and/or TeenZo. Any references to “you”, “your” or “user” shall mean any person using our mobile application. We will not use or share your information with anyone except as described in this Privacy Policy.
You are advised to carefully read the Privacy Notice before using the mobile application. If you do not agree with any provisions of the Terms or this Privacy Policy, we advise you to not use or access the mobile application. By clicking on 'Continue' during the sign-up process, by using mobile application, or by using the Services, You confirm that You have read, understood, and agree with the privacy practices described in this Privacy Policy, and the Terms and Conditions (the “User Terms”) and the collection, storage and processing of Your information in accordance with them.
Please note that our mobile application and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own mobile application. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.
Personal data is data that can be used to identify or contact a single person (including but not limited to name, e-mail address, user name, telephone number, age, and date of birth, gender and other content you submit to our mobile application including your personal financial data which are in encrypted format.
You may be asked to provide your information anytime you visit, access, use or browse the mobile application. We may share information and use it consistent with the provisions of this Privacy Policy. We may also combine it with other information to provide and improve our Products, services, content and advertising. You agree to provide information, which shall be true, correct, up to date and accurate. You may access, amend, alter or require deletion of your information partially or fully by contacting us teenzohelp@gmail.com.
We may collect a variety of information from you and from your child’s device (“paired device”), including name, password, e-mail address, current location and phone number. We may collect such information which when combined with other pieces of information available with us could reasonably allow you to be identified (“Personal Information”). We may also collect, receive, process or store certain sensitive personal data or information consisting of, but not limited to:
In broad terms, we use your personal data for the following purposes:
The prime objective of this mobile application is to safeguard the children’s and their safety. The information that is collected from the paired device shall be shared with the parent device only with the sole intention of rendering the service and intimating the parents about the activities on the paired device. When we provide you services, we may collect and store any personal data that you provide to us. We may, for example, keep a record of your name, address, email address, mobile number and payment card details. When you sign up with us for an online account, register to receive marketing communications from us (and/or our sponsors and partners), fill in one of our forms (whether online or offline) or otherwise expressly provide us with your personal data, we may collect and store any personal data that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide services you request from us, and carry out profiling and market research.
We being a responsible organisation are aware about the importance and gravity of personal information and therefore, your Personal Information is important to us. We have implemented security policies, rules and technical measures, as required under applicable law including SSL, Advance Data Encryption Techniques, Regular Technical Updates, Regular Backups, User Role Management and other physical and electronic security measures to protect the Personal Information of users that is under our control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. When you submit your information to us on the application, the data is end to end encrypted leading to additional layer of security which is designed to protect user data from sophisticated hacking attempts, providing a higher level of defence against potential threats.
To fortify the security of transactions, TeenZo has implemented a robust tokenization system. This method ensures that sensitive information is replaced with unique tokens, thwarting any attempts at unauthorized access or interception by malicious entities.
Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential.
Although we make best possible efforts to transmit and store all the information provided by you in a secure operating environment that is not open to public, you understand and acknowledge that there is no such thing as complete security and we do not guarantee that there will be no unintended disclosures of any information and potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Personal Information or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
We do not sell, share, rent or trade the information we have collected about you, other than as disclosed within this Privacy Policy or at the time you provide your information. Following are the situations when information may be shared:
We cooperate with Government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information (including Protected Information, IP address, Device Information or geo-location data), to Government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, subpoenas, Governmental requests or legal process; (ii) to protect and/or defend the Terms and Conditions for online and mobile Services or other policies applicable to any online and mobile Services, including investigation of potential violations thereof; (iii) to protect our safety, rights, property or security, our Services or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; and /or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.
We may share your information, including your Protected Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.
We may share your personal information/data with third parties after obtaining express consent from you for sharing those information. In such circumstances the user shall be solely responsible for information that the user consents us to share with the third party and further we shall not way be responsible if any misuse of personal information/ data takes place from the end of that third party.
In facilitation and provisions of services to the user, our website may contain certain links to third party website or applications. In the event user uses the third party links to any websites or applications, user shall be govern by the Terms and Conditions and Privacy policy of that third party website or application. This Privacy policy is only applicable to us and to the website and services provided through us. User is requested to read the Terms and Conditions and Privacy policy of third party websites and application while visiting those websites and applications.
Any personal information collected in accordance with this Privacy Policy will be collected by us and retained or stored by us on the virtual server’s owners and controlled by Amazon Web Services having the physical servers located globally.
We may, however, reserve the right to retain and store your personal information for our business purposes, whether such personal information has been deleted or not. After a period of time, your data may be anonymized and aggregated and then may be held by us as long as necessary, to enable purchases of products and provision of services or for analytics purposes.
If you wish to withdraw your consent for processing your personal information or you wish to cancel your account or request that we no longer use your information to provide you services, contact us through teenzohelp@gmail.com mentioned on the mobile application or at the later part of the privacy policy. We will retain your Personal Information/Data and Usage Information for as long as your account with the platform is active and as needed to provide you services. Even after your account is terminated, we will retain your Personal Information/Data and Usage Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons.
We reserve the right to update/ change this privacy policy without giving any prior notice. Any changes to this privacy policy shall be effective immediately upon posting of the revised privacy policy on the mobile application. User are encouraged to periodically review this page for changes to this privacy policy. Your continue use of our application shall indicate your acceptance and acknowledgment to the changes and therefore user shall be bound by the updated policy.
This privacy policy is applicable for the users using the mobile application in the territory of India. If the user using the mobile application within the jurisdiction other than India, the user shall be govern by the local privacy laws, rules and regulations prevailing in the country of user location. Any or all compliances related to privacy laws, rules and regulations shall be the sole responsibility of the user and the company or any of its representatives, administrators, permitted assignees shall not be in any way held responsible in the event of any breach of the same. The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
We value your association with us and using our mobile application. To resolve your grievances or concerns in time effective and efficient manner, Company hereby appoints Mr Mehul Patel as our Grievance officer for the purpose of complaints of rules drafted under the Information Technology Act, 2000, who may be contacted through e-mail at teenzohelp@gmail.com and through mail 1004, ONE WORLD WESTNEAR AMBALI BRTS BUS STOP, Shilaj, Ahmedabad, Daskroi, Gujarat, India, 380059. Users are requested to address any of their questions/grievances/ complaints/ feedbacks/ concerns in respect of this privacy policy or usage of their personal information data to the Grievance officer appointed under this policy.
Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event of any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.